Was able to get in quickly. Part was ordered. Received a call the next day that the part was in. Went in and only waited about 30 minutes and all was done.
Everyone was extremely helpful and kind. The team went out of their way to make me happy. I will be back to get my son a car next year!
We always enjoy our visit to Vatland Honda. Rick our service advisor, is always very polite, informative, patient and attentive to our needs and questions. He always carefully explains the service performed and the bill. While we wait we stop by the coffee bar for refreshments and conversation. The lady at the coffee bar was very polite and attentive, The waiting area and showroom is very clean and comfortable. A very pleasant experience. All Honda associates are polite and very friendly. The shop area is very clean and well run. Lon the service manager always stops by to say hello. We are looking forward to our next visit.
Service was terrific. Jarrod was friendly yet very professional.
My dealings with Vatland were good, the dealing with Honda Road Service was a comedy of errors which is still not sorted out. One representative does not know what the other is doing and the Claims line is worse.
My experience at Vatland Honda was great. Jacque Pons was very helpful and followed up with me to try and find the car I was looking for. He was easy to talk to and I felt comfortable; not the usual anxiety I felt when buying a car. I am grateful that he was my sales person. I love the car I bought and will continue to recommend Vatland Honda and Jaque Pons to all my friends and family.
I had a regular maintenance service plus alignment, and arm rest repair. All went smoothly and quickly. The customer lounge is friendly and the snack bar is welcome. Thanks
Great service by Rick as consultant. Very trustworthy. Great area to wait on your car repairs. Clean, entertaining with TV on NBC. Cookies and fresh coffee await you. Pleasant environment
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